Delivery times depend on many factors, including your choice of delivery method during checkout.
The merchant's location and estimated delivery time will be displayed during the checkout process.
Standard domestic delivery - if the country of the merchant's location and the country of delivery are the same, delivery will take approximately 2-5 days from the date of shipment. Usually, the standard delivery option does not provide tracking and proof of delivery.
Standard international delivery - if the country of the merchant location and the country of delivery are not the same, the delivery will take approximately 5-14 business days from the date of shipment. Usually, the standard delivery option does not provide tracking and proof of delivery.
A signature may be required upon receipt of the goods.
If different delivery options are available, you can make your selection during checkout. We are a marketplace and therefore the options for the items in your cart may differ.
Please note: As with any delivery service, delivery times are estimates that cannot be guaranteed and do not include customs clearance times that are beyond our control.
Shipping costs depend on many factors, including your choice of delivery method during checkout.
The shipping costs shown on our product pages assume delivery within the country of the Inoni partner website you are accessing. If you change the delivery destination during checkout, the charges will be updated accordingly.
If you have an account with Inoni or any of our partner marketplaces, you can adjust the delivery country in your account details.
The total shipping charges will be displayed on the last page during checkout before you submit your order. Please make sure you select the correct shipping country during checkout. Your order will be cancelled if the shipping address does not match the shipping country because the charges were calculated incorrectly.
If your order incurs additional delivery charges, for example, if the weight of a product exceeds the courier allowance or the delivery is to a remote destination, we will contact you and you can choose to proceed with the order or cancel it.
Delivery address restrictions:
we currently only ship to Germany and Austria.
We must comply with national and international regulations for shipping certain products to certain destinations. These country-specific delivery restrictions mean that not all products are available for delivery to all destinations.
We will only show you products that are available for delivery in your country.
We will only deliver orders to a packing station if the registered billing address on the payment card is provided during checkout.
Our merchants use a variety of leading global courier and local postal services to deliver your order depending on the country of origin, destination, and product type.
You cannot select a specific courier.
Upon arrival in your country, your package may be handed over to the local post office and you will need to pick up your package at a local collection point.